18 August, 2010

Roller Hanger Recall

The draw bolts on the latest production run of Grand Cru Roller Straddle Wire Hangers do not meet our specifications. They can crack if overtightened. We sent out about 130 of these before spotting the problem.

We've already sent e-mails to everyone who bought them, but in case you didn't get an e-mail I'm posting this. Not all roller hangers are effected, just one recent batch. Those can be sent back for a refund or replacement. Please contact us for more info if you bought roller hangers in the recent past.

An easy check is to see if the bolt sticks to a magnet; if it does it's OK.  Also, the good ones don't have a washer under the nut.

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